Quick Answers
- Check the FAQ for answers to common questions.
- Most issues can be resolved by updating to the latest version of the app.
- If you’re having trouble signing in, try resetting your password from the sign-in screen.
Contact Us
For any support queries, bug reports, or feature requests, email us at:
support@showcompanion.co.uk
We aim to respond within 24 hours on weekdays.
What to Include
To help us resolve your issue quickly, please include:
- The email address associated with your account
- A description of the problem or question
- Your device model and iOS version (e.g. iPhone 15, iOS 18.1)
- Screenshots if applicable
Common Topics
- Account & login — password resets, email changes, deleting your account
- Dog profiles — adding or editing dogs, uploading photos
- Show entries & results — logging placings, eligibility questions
- Barkley AI — questions about the AI assistant
- Show Teams & Clubs — joining, creating, or managing teams
- Notifications — managing push notification preferences
Data & Privacy
To request removal of your personal data, visit our data removal page.
For full details on how we handle your information, read our privacy policy.